5 Essential Conflict Management Skills

“You can’t shake hands with a clenched fist.” – Indira Gandhi When conflict occurs, the first thing to focus on is how to take responsibility for your own role in the situation.  Since the only thing we truly have control over is our own behavior, it is important to first turn inward to focus on…

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Are You an Effective Communicator?

“Talking is like playing the harp; there is as much in laying the hands on the strings to stop their vibration as in twanging them to bring out their music.” – Oliver Wendell Holmes Conflict happens in relationships.  As with most things, interpersonal conflict exists on a continuum from very mild to very severe.  When…

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Negotiate Effectively: Classic Compromise Solutions

“Better bend than break.” – Scottish proverb In yesterday’s post, we learned how to use the dialectical behavior therapy tool of R-A-V-E-N to prepare ourselves for effective negotiation.  When we are in a situation involving conflict or even mild disagreement, it is important that we feel confident in our ability to compromise.  When we compromise,…

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Identify 8 Obstacles to Interpersonal Effectiveness

“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it.  That factor is attitude.” – William James No matter how skilled we are in navigating our social worlds, obstacles or blocks to interpersonal effectiveness are bound to arise from time to time.  When…

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Opposite Action Transforms Powerful Emotions

“There can be no transforming of darkness into light and of apathy into movement without emotion.” – Carl Gustav Jung Emotions color our experience of life with a diverse nuanced range of expression.  We are capable of feeling the heights of excitement, love, and pride, as well as the deep lows of sadness, anger, and…

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Top 10 Ways to Regulate Emotions – Part Two

Ready to learn about five more strategies of emotion regulation?  As mentioned in Top 10 Ways to Regulate Emotions – Part One, strategies six and seven are specifically endorsed by Dr. Marsha Linehan, creator of Dialectical Behavior Therapy.  The following emotion regulation strategies are adapted from The Dialectical Behavior Therapy Skills Workbook (McKay, Wood, &…

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Top 10 Ways to Regulate Emotions – Part One

Emotion regulation skills allow us to effectively cope with our emotional reactions.  While we cannot always maintain control over what we feel, we have total control over how we choose to respond to those feelings.  The first step to gaining greater control over your emotions begins with learning how to recognize emotions and their effects…

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