“Better bend than break.” – Scottish proverb In yesterday’s post, we learned how to use the dialectical behavior therapy tool of R-A-V-E-N to prepare ourselves for effective negotiation.  When we are in a situation involving conflict or even mild disagreement, it is important that we feel confident in our ability to compromise.  When we compromise,…

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“Everything becomes a little different as soon as it is spoken out loud.” – Hermann Hesse When we experience conflict with others, we must remember that there are two people involved who each have valid needs.  Dialectical behavior therapy includes a focus on interpersonal effectiveness, which provides us with tools to navigate our interactions with…

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“Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it.  That factor is attitude.” – William James No matter how skilled we are in navigating our social worlds, obstacles or blocks to interpersonal effectiveness are bound to arise from time to time.  When…

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