“Let a fool hold his tongue and he will pass for a sage.” – Publilius Syrus Most people have heard about the importance of being assertive in social contexts.  Generally, one of the first things that comes to mind when thinking about “being assertive” involves getting one’s own needs met in a respectful, yet proactive…

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“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus Listening is much more than just a passive process of receiving information – it is active. When we choose to listen actively, we seek to fully understand what it is that the other person is…

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