“Well timed silence hath more eloquence than speech.” – Martin Farquhar Tupper A great deal of unnecessary conflict in relationships occurs due to miscommunication, mismatched expectations, or insensitivity. When you notice the beginning signs of potential conflict in your relationships with others, you can take proactive steps toward restoring harmony before things escalate. Many steps…

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“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus Listening is much more than just a passive process of receiving information – it is active. When we choose to listen actively, we seek to fully understand what it is that the other person is…

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